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Benefits Fraud

Dealing with Benefit Fraud

Know of a rip-off? Give us a tip-off!

North Norfolk District Council has a duty under law to provide a Benefits Service to those who qualify for financial help towards paying their rent and Council Tax demands. We aim to maximise benefit to those who are entitled to this help, but at the same time we have a responsibility to ensure that payments are not made to those people who are claiming benefits dishonestly.

Benefit fraud is a criminal offence which costs you money. Help us stamp it out!

Call North Norfolk District Council's 24-hour fraud hotline on 0800 328 5878 or use the online report form.

Please read the notes below first.

Notes on reporting a suspected case of fraud

Please let us know:

  • Names and addresses of the people concerned

  • Nature of the suspected fraud
    e.g. undeclared work, undeclared partner, person not living at the address, undeclared property, savings or other income, irregular arrangements between landlords and tenants, sub-letting of property.

  • Descriptions of people involved
    This is particularly helpful when telling us about undeclared partners. Useful information includes the age, height, build, hair colour/style and whether the person has any distinguishing features such as whether they wear glasses or have tattoos. How long have they been living there? Is the partner working? If so, what are the details of their work?

  • Employment details
    If reporting someone who is working, do you know the name and address of the employer, how they are paid, the type of work being done, their normal hours of work, how long they have been working, how they get to and from work?

  • Details of vehicles connected to the alleged fraud
    The make, model, colour, registration number and where the vehicle is normally parked

  • Income/savings details
    If someone has not declared their income/savings or capital please tell us what this is. The more usual forms of this could be property, bank accounts, student grants or private pensions.


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